Privacy Policy

Effective Date: September 9, 2026

Last Updated: September 9, 2026

DermisPro Skin Hair & Laser Clinic ("DermisPro," "we," "our," or "us") operates the website dermisproclinic.com. We are committed to safeguarding the personal details, clinical inquiries, and privacy of all visitors, patients, and prospective clients who interact with our website, landing pages, and appointment booking systems.

This Privacy Policy explains what information we collect, how it is processed and protected, and your rights in accordance with the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Scope & Medical Consultation Disclaimer

This Privacy Policy applies to personal data collected through dermisproclinic.com, inquiry forms, WhatsApp chat integrations, and digital communications.

Medical Disclaimer: Submission of an inquiry form, online appointment request, or preliminary WhatsApp message does not constitute a formal doctor-patient relationship. Medical diagnosis, advice, and treatment plans occur solely during an official, registered clinical consultation with our certified doctors at our clinic in Kharadi, Pune.

2. Information We Collect

• Contact Details: Name, phone number, email address, and residential locality.

• Clinical Inquiries: Treatment area of interest (Skin, Hair, Laser), appointment date preferences, and optional notes provided regarding your concern.

• Direct Communications: Messages sent via our direct WhatsApp business link, SMS, or phone calls initiated through site click-to-call buttons.

• Automated Technical Data: IP address, browser type, device details, and interaction data captured via essential session cookies, Google Analytics 4, and Meta Pixel.

3. How We Use Your Information

• Appointment Scheduling: Confirming appointment slots, sending directions to our Kharadi clinic, and delivering scheduling reminders.

• Patient Inquiries: Answering pre-procedure queries and sharing clinic timings via WhatsApp, phone, or email.

• Service & Ad Optimization: Evaluating website traffic and measuring local awareness campaigns on Google Ads and Meta Ads (Facebook/Instagram) within Pune.

• Site Security: Maintaining secure browsing and preventing malicious traffic.

4. Strict Non-Disclosure & Medical Confidentiality

• Zero Sale Policy: We do not sell, rent, lease, or trade your personal or medical inquiry data to third-party brokers, marketing agencies, or pharmaceuticals.

• Confidential Handling: Only authorized clinic administrative staff and medical personnel have access to consultation requests and clinical notes.

5. Cookies & Tracking Technologies

• Essential Cookies: Provided by our hosting infrastructure (Hostinger) for site stability and security.

• Analytics & Ad Tracking: Google Analytics and Meta Pixel cookies to measure site interactions and ad effectiveness. You may disable cookies at any time via your browser settings.

6. Third-Party Service Providers

We share data only with technology infrastructure essential for digital operations:

• Web Hosting: Hostinger International Ltd. (secure server infrastructure and SSL encryption).

• Direct Messaging: WhatsApp / Meta Platforms (encrypted transport when you click to chat).

• Analytics & Ads: Google LLC and Meta Platforms.

7. Data Security & Storage

• SSL Encryption: dermisproclinic.com operates under standard 256-bit SSL encryption to protect data transmitted via online forms.

• Retention: General inquiries that do not result in clinical consultations are periodically purged. Treatment records of registered patients are maintained securely in our clinic management system in accordance with Indian medical regulatory standards.

8. Your Rights & Marketing Opt-Out

• You may request review, correction, or deletion of your contact inquiry data at any time.

• You can opt out of WhatsApp updates or promotional messages by replying "STOP" on WhatsApp or writing to us via email.

9. Grievance Officer & Contact Information

For privacy questions, data updates, or grievance redressal:

Clinic Name: DermisPro Skin Hair & Laser Clinic

Attention: Privacy & Grievance Redressal Officer

Address: Office No 102, Gera's Park View, Plaza, Gera Emerald City Road, EON Free Zone, Kharadi, Pune, Maharashtra 411014

Email: contact@dermisproclinic.com

Website: [https://dermisproclinic.com](https://www.google.com/search?q=https://dermisproclinic.com)